Five Star Ford Stone Mountain Collision Center
What You Should do if you have a Collision
Being involved in a collision is bad enough. The auto repair process shouldn’t add to the pain! Our Atlanta collision center is your best resource for guidance and assistance after an accident. Download our comprehensive Collision Guide if your vehicle has been damaged in an auto accident—we hope it helps to make the entire collision and repair experience less stressful. You should also feel free to contact our service department with any questions or concerns regarding the condition of your vehicle or what your next steps should be.
Your Rights:
- You have the right to choose the collision center that repairs your vehicle. The insurance company can’t force you to go to a collision center of their choosing.
- You have the right to choose the type of parts that are used in the repair process.
- You don’t have to release your vehicle to the collision center to begin the repair process before you’re ready.
Make sure to review the completed estimate before the repairs begin. It will list the work to be done and the parts that will be used in the repair.
Why you should choose Original Ford
Parts when you are in an accident
You aren't required to purchase genuine Ford parts when repairing your vehicle, but there are a number of compelling reasons to do so. Because insurers want to keep repair costs down, they’ll often specify the use of aftermarket, remanufactured, or even salvaged parts. The downside is that you may end up with parts that don’t have the same fit, finish, quality and durability of your car's original Ford parts.
Genuine Ford OEM (original equipment manufacturer) are designed and manufactured specifically for your Ford, so you can be sure they will fit precisely and provide long-lasting performance. In addition, they ensure optimal safety and performance in today’s advanced driver-assist systems that all parts work together as a system. You can order the parts you need online or in-store at our Atlanta collision center and parts department.