Ford Recall FAQs

The National Highway Traffic Safety Administration (NHTSA) tests and rates new vehicles to ensure that they meet safety standards. Sometimes, these tests reveal a defect that could pose a risk to passenger safety — and when that happens, the organization issues recalls on your car.

You can look up Ford recall information using your Vehicle Identification Number (VIN) or by year and model. If there are recalls on your car, you’ll then need to schedule Ford recall repairs at an authorized Ford service center like Five Star Ford Stone Mountain. We’ll get you back up and running in Atlanta at no charge!

How Do I Check for Recalls On My Car?

As long as your Ford vehicle is registered, you won’t actually have to check for recalls yourself. Ford will notify you by mail about any recalls impacting your car. If you prefer to search for recalls yourself, or your car isn’t registered in your current state, we suggest learning how to check recalls on your car. It’s simple: just enter your car’s VIN or model/model year and hit “Search.”

Things are a bit more complicated if you drive an older vehicle because the Ford recall search only works for cars less than 15 years old. For older models, contact Ford support at 1-866-436-7332 for assistance.

Why Does My Car Have a Recall?

Understandably, you may be concerned to hear about a Ford recall that affects your car. Automakers issue recalls when safety tests reveal defects in a vehicle’s vehicle’s performance, construction, components, or materials. Possible reasons for recalls on your car include:

• A risk to motor vehicle safety.
• A defect that likely exists in a group of vehicles of the same design or manufacture.
• A defect that likely exists in items of equipment of the same type and manufacture.

What Should I Do About Recalls On My Car?

What if you’ve learned how to check recalls on your car and discovered that there is a Ford recall issued for your model and model year — what now? You are entitled to Ford recall repairs free of charge at any Loganville or Snellville-area authorized Ford dealership. You can schedule a service appointment at Five Star Ford Stone Mountain online using our online form. We’ll provide you with a loaner vehicle while your car is with us for service.

Schedule Your Ford Recall Repairs Today

Our technicians have the training and equipment to provide the highest level of care for your Ford vehicle. Contact our service department directly if you have any further questions about how to check recalls on your car, and be sure to check out our current service deals to save on your next visit!